Fake Item Alert: Protect Yourself from Counterfeit Products

We have identified cases where counterfeit or replica products imitating BONAVENTURA items are being sold at lower prices. These unauthorized imitations fail to meet BONAVENTURA’s strict quality standards and illegally use our registered logos and designs.

How to Avoid Counterfeit Products

To ensure you receive an authentic BONAVENTURA product, we strongly recommend purchasing only from the official BONAVENTURA website or through authorized retailers. Be especially cautious when shopping on third-party e-commerce platforms that claim to offer BONAVENTURA products at unusually low prices.

Additionally, purchasing from individual sellers on online auction sites or resale platforms carries significant risks, as verifying authenticity is difficult. Products purchased from unauthorized sources are not eligible for BONAVENTURA’s Lifetime Warranty.

If You Encounter Counterfeit Products

If you come across a seller offering suspicious BONAVENTURA items, please report it to our Customer Support Team. We are actively working to combat counterfeit sales and take legal action against those who violate our intellectual property rights.

Please note: Our customer service team cannot provide support for counterfeit products, as we are unable to guarantee their quality or authenticity.

Risks of Purchasing from Unauthorized Sellers

Buying from unauthorized sources poses the following risks:

✔ Receiving low-quality imitation products
✔ Not receiving the product after payment
✔ Seizure of the product by customs
✔ Receiving a completely different item than ordered
✔ Delays or issues with shipping
✔ No after-sales support or warranty coverage
✔ Potential misuse of credit card details

Help Us Fight Counterfeits

If you suspect that a store or website is selling counterfeit BONAVENTURA products, please contact our Customer Support Team with the details. Your support and information help us take action against unauthorized sellers and protect our valued customers.